Frequently Asked Questions

Milk is collected in the morning, pasteurised the same day and reaches Sindhudurg homes the next morning. It travels chilled the whole way, in insulated boxes with gel packs, so it arrives at the temperature it left us at.

From healthy cows kept in a clean, stress-free environment at Bhadal, and from trusted local farmers around Sawantwadi we have worked with for years. Every collection is tested before it goes anywhere near a pack.

No. No adulteration and no preservatives – our milk is pasteurised toned milk and nothing else. The same goes for the curd, paneer, butter and ghee: milk, cultures and time.

Bilona is the traditional method: the curd is churned to butter first, and only then simmered into ghee – rather than boiling cream directly. It takes longer and yields less, but it is what gives the ghee its grainy texture and its aroma.

Milk, curd, paneer and butter go straight into the refrigerator at 4°C or below, and back into it promptly after use. Ghee keeps at room temperature in a dry, dark cupboard – use a clean, dry spoon and it will stay good for months.

Every pack carries its own packing date and best-before date, and that is the one to go by. As a guide: milk and paneer are best within 2 to 3 days of delivery, curd within 4 to 5, butter for several weeks refrigerated, and ghee for months unopened.

Cow milk and buffalo milk in 500 ml and 1 L. Kadhi dahi and meethi dahi in 500 ml and 1 L. Paneer in 250 g, 500 g and 1 kg. Butter in 100 g and 500 g. Ghee in 250 g, 500 g and 1 kg.

Fresh milk, curd and paneer are delivered within Sindhudurg district. Ghee and butter ship anywhere in India. Delivery is free on every order – the full detail is on our Shipping & Delivery page.

Online, through Razorpay – UPI, credit and debit cards, net banking and the usual wallets. Your payment details go to Razorpay directly and are never stored on this site.

Yes, any time before it is dispatched: call or email us and we will amend it or refund you in full. Once an order is on its way it cannot be cancelled, but our Returns & Refunds policy covers anything that arrives wrong.

We do. Tell us what you need and how often at wankhedeagrofoods@gmail.com or call +91 87999 02717, and we will work out quantities and a delivery schedule with you.

Call +91 87999 02717 between 6 AM and 9 PM, any day of the week, or email wankhedeagrofoods@gmail.com. You can also use the form on our Contact Us page – we reply within 24 hours.